Bank of Africa Branch Security Tips
Branch Security Tips
General security tips for your in-branch banking
- Do not give your account number or other personal account information about yourself to anyone who calls you or that you find in a banking hall. Only speak to our designated officers at the desk areas in the branch.
- If possible, fill out your deposit slips ahead of time.
- Tear up or shred receipts, bank statements, and unused account details before throwing them away.
- Review your monthly accounts regularly for any unauthorised charges.
- If your account activity looks suspicious or fraud is detected, check with our service team to support you through our contact details here.
- Sign up here for our mobile and internet banking to review your account statements on a regular basis.
- Be alert to your surroundings and other people around you.
- Never display cash in a financial institution parking lot, if possible not even a "bank bag".
- When you conduct banking business during the evening hours, if it is dark, have someone accompany you.
- Park as near as possible to your branch, such as the branch entrance or ATM. All our branches have security personnel outside the branch premises to provide you a safe and secure environment, including the parking lot.
- While the Bank endeavours to provide outside and in-branch security, you are directly responsible for the safety of your funds during your visit. Please take all necessary precautions to be safe.
Personal Banking Security tips for your in-branch banking
- We encourage you to carry as little cash as possible to the branch.
- Receive and send funds to your accounts electronically. Explore our Local and International payment options.
- Make use of our mobile wallet service. Click here to register for the mobile wallet today or visit any of our agents in your neighborhood
- For quick withdrawals, you can pick funds from our VISA-enabled ATMs. Locate one near you here.