Bank of Africa Branch Security Tips

Branch Security Tips

General security tips for your in-branch banking

  • Do not give your account number or other personal account information about yourself to anyone who calls you or that you find in a banking hall. Only speak to our designated officers at the desk areas in the branch.
  • If possible, fill out your deposit slips ahead of time. 
  • Tear up or shred receipts, bank statements, and unused account details before throwing them away.
  • Review your monthly accounts regularly for any unauthorised charges.
  • If your account activity looks suspicious or fraud is detected, check with our service team to support you through our contact details here.
  • Sign up here for our mobile and internet banking to review your account statements on a regular basis.
  • Be alert to your surroundings and other people around you.
  • Never display cash in a financial institution parking lot, if possible not even a "bank bag".
  • When you conduct banking business during the evening hours, if it is dark, have someone accompany you.
  • Park as near as possible to your branch, such as the branch entrance or ATM. All our branches have security personnel outside the branch premises to provide you a safe and secure environment, including the parking lot. 
  • While the Bank endeavours to provide outside and in-branch security, you are directly responsible for the safety of your funds during your visit. Please take all necessary precautions to be safe. 

Personal Banking Security tips for your in-branch banking

  • We encourage you to carry as little cash as possible to the branch.
  • Receive and send funds to your accounts electronically. Explore our Local and International payment options.
  • Make use of our mobile wallet service. Click here to register for the mobile wallet today or visit any of our agents in your neighborhood
  • For quick withdrawals, you can pick funds from our VISA-enabled ATMs. Locate one near you here.